Montblanc Key Holder
Montblanc, a distinguished name in the realm of luxury goods, is part of the Richemont Group, a global leader in high-end fashion and accessories. As an employer, Montblanc North America is committed to fostering a diverse and inclusive workplace where creativity and innovation thrive. The company values the unique perspectives and experiences of its employees, aiming to mirror the diversity of its clientele and the communities it serves.
- Achieve individual sales objectives.
- Develop and maintain a network of clientele.
- Capture and manage client information to enhance boutique relationships and sales.
- Maintain strong product knowledge across various collections.
- Provide exceptional customer service.
- Develop skills in simple pen repair and after-sales service techniques.
- Ensure the aesthetic quality of the store is maintained.
- Open and close the boutique as required.
- Communicate with the corporate office in the absence of management.
- Ensure loss prevention procedures are followed.
- Handle product transfers in the absence of management.
- Previous experience in retail sales, preferably in jewelry or high-end luxury products.
- Strong understanding of customer service needs and priorities.
- Ability to establish and maintain effective customer relationships.
- Excellent interpersonal, communication, and computer skills.
- Strong attention to detail with the ability to multitask.
- High school diploma or equivalent; college degree preferred.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Sales and customer service expertise
- Product knowledge
- Interpersonal and communication skills
- Attention to detail
- Multitasking abilities
Previous experience in retail sales, particularly in luxury or high-end products, is preferred.
High school diploma or equivalent; college degree preferred.
Salary will be determined based on relevant skills and experience.
Richemont provides a comprehensive benefits package, including health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are also encouraged to engage in community service with volunteer days off.
Montblanc, under the Richemont Group, is dedicated to crafting the future by embracing diversity and inclusion. The company promotes a collaborative environment where employees are encouraged to innovate and contribute to the brand's legacy of excellence. Employee wellbeing and work-life balance are prioritized, fostering a supportive and dynamic workplace culture.