Montblanc Head of Quality Production

Hamburg • Germany

Wednesday, January 15, 2025

Montblanc, a distinguished name in luxury writing instruments and accessories, is part of the Richemont Group, a global leader in luxury goods. The brand is renowned for its commitment to craftsmanship, innovation, and timeless design. As an employer, Montblanc offers a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Lead and develop a team within the quality management sector for writing instrument production.
2. Act as the primary contact for quality-related inquiries in production and other departments.
3. Plan, coordinate, and execute quality inspections, audits, root cause analyses, and other quality-related activities in collaboration with production areas.
4. Serve as the main contact for complaints and communication with boutiques and markets.
5. Plan and conduct inventory checks and other necessary actions, including blocking and releasing stock in SAP.
6. Perform root cause and error analyses in collaboration with other departments and initiate immediate actions.
7. Monitor and evaluate the timely implementation of measures and effectiveness checks (e.g., 8D methodology, 5-Why).
8. Facilitate and coordinate Practical Problem Solving (PPS) workshops with appropriate documentation.
9. Contribute to the development of the department and participate in the strategic direction of Quality Management at Montblanc.
10. Prepare statistics and evaluations of KPIs.

1. Technical or business degree or equivalent education.
2. Substantial experience in quality management, preferably in a production environment.

1. Proficiency with quality management tools (8D, FMEA, PPAP/EMPB) and quality assurance.
2. Solid knowledge in metal or jewelry processing or similar production processes.
3. Strong planning and organizational skills with a high degree of result orientation and communication strength.
4. Fluency in German and English.
5. Proficient in MS Office and SAP/SAP QM module.

Significant experience in quality management, ideally within a production setting.

Technical or business degree or equivalent education.

The position offers an international environment with excellent development opportunities, flexible working hours, attractive retirement benefits, on-site services such as a canteen and café, sports and health offerings, discounted Urban Sports membership, public transport subsidies, employee parking and charging stations for electric vehicles, special conditions on Montblanc and other group brand products, employee advantage portals, 30 vacation days, regular employee events, and various training opportunities.

Montblanc's culture is a blend of over 100 years of tradition and pioneering spirit, characterized by innovation beyond product development. It values individuality, creativity, and enthusiasm, fostering a cosmopolitan, vibrant, and diverse environment. Employees are encouraged to grow beyond their limits and contribute to shaping the company.