Montblanc Flagship Boutique Director

New York City • USA

Friday, September 5, 2025

Montblanc, a prestigious brand within the Richemont Group, embodies a commitment to excellence and innovation in the luxury goods sector. As part of Richemont Americas, Montblanc benefits from a rich heritage and a global presence, offering a dynamic and inclusive workplace where diversity is celebrated and creativity is fostered.

1. Embody and promote the Montblanc brand within the local market and among clients.
2. Develop and maintain a strong network within the luxury business sector to enhance client relationships.
3. Attract, develop, and retain top-tier talent, fostering a high-performance culture.
4. Inspire and motivate the team to achieve consistent results and maintain high morale.
5. Develop and execute the Flagship business plan, focusing on client engagement and market expansion.
6. Manage CRM strategy and achieve sales and diversification targets.
7. Oversee operational excellence, including inventory management and compliance with internal controls.
8. Ensure exceptional customer service and support sales associates with after-sales issues.
9. Maintain visual merchandising standards in collaboration with corporate and local teams.

1. Minimum 10 years of store leadership experience, preferably in the luxury sector.
2. Proven leadership abilities and experience in people management.
3. Strong communication and interpersonal skills.
4. Operationally strong with the ability to implement standards and processes.
5. Resourceful problem-solving skills and a customer-oriented mindset.

1. Expert proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
2. Knowledge of SAP and CRM systems preferred.
3. Strong clienteling and sales leadership skills.
4. Ability to build relationships across all organizational levels.

A minimum of 10 years in store leadership, with a preference for experience in the luxury sector, particularly in watches and jewelry.

Expected salary range is $125,000 to $145,000, negotiable based on skills and experience.

Comprehensive benefits package including medical, dental, vision, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement, paid time off, and volunteer time off.

Richemont Americas fosters an inclusive community that values diversity and creativity, promoting a culture where employees are empowered to deliver excellence. The workplace environment encourages collaboration, innovation, and a commitment to personal and professional growth.