Montblanc Client Advisor

Montblanc, a distinguished member of the Richemont Group, is renowned for its commitment to craftsmanship and luxury. As part of a conglomerate that values diversity and innovation, Montblanc offers a unique environment where creativity and excellence are nurtured. The brand is celebrated for its exquisite writing instruments, timepieces, and leather goods, embodying a legacy of sophistication and elegance.

1. Achieve boutique and personal sales targets through active participation in daily sales activities.
2. Provide exceptional customer service by greeting, serving, and advising clients, while introducing additional and alternative sales.
3. Represent Montblanc as a brand ambassador, communicating the Maison's passion and guiding clients through product inspirations.
4. Study and convey the storytelling behind each collection, understanding the inspiration and interpretation by the Maison.
5. Process cash and card payments, ensuring accurate balancing of cash registers with receipts.
6. Manage stock deliveries, ensuring accuracy, quality checking, and proper storage in the back office.

1. Previous experience in a sales role within a boutique environment.
2. Fluency in English and Italian.
3. Strong customer and goal orientation.
4. Elegance, outstanding manners, and a sense of style with an appreciation for luxury items.

1. Ability to plan and organize work with strong decision-making and problem-solving skills.
2. Passion for Art and Design.
3. Reliability, rigor, and a high sense of responsibility.
4. Proficiency with digital tools and CRM applications.
5. Exceptional selling skills and customer focus.
6. Excellent oral communication skills.
7. Strong team player with the ability to support colleagues.

Prior experience in a sales role within a boutique, preferably with recent or current experience in Naples to leverage client relationships and partnerships.

Montblanc offers a supportive work environment that values freedom, collegiality, loyalty, and solidarity. Employees are encouraged to foster empathy, curiosity, courage, humility, and integrity.

Montblanc, as part of the Richemont Group, prides itself on a rich diversity of arts, cultures, and human skills. The company fosters an environment where untapped potential is nurtured, and employees are encouraged to care for the world they live in.