Montblanc Client Advisor

Naples • Italy

Thursday, May 8, 2025

Montblanc, a distinguished member of the Richemont Group, stands as a beacon of luxury and refinement. Renowned for its exquisite craftsmanship and timeless elegance, Montblanc offers a unique opportunity for individuals to immerse themselves in a world of unparalleled artistry. As part of the Richemont family, Montblanc benefits from a rich heritage of luxury and innovation, providing employees with a dynamic and inspiring environment to thrive.

1. Achieve boutique and personal sales targets through active engagement in daily sales activities.
2. Provide exceptional customer service by greeting, serving, and advising clients, ensuring an outstanding shopping experience.
3. Represent Montblanc as a brand ambassador, effectively communicating the Maison's values and product inspirations to clients.
4. Process cash and card payments, ensuring accuracy in balancing cash registers with receipts.
5. Manage stock deliveries, including verifying stock lists, quality checking items, and organizing storage in the back office.

1. Previous experience in a sales role within a boutique environment.
2. Fluency in English and Italian.

1. Strong customer and goal orientation.
2. Elegance, outstanding manners, and a refined sense of style.
3. Ability to plan and organize work effectively.
4. Strong decision-making and problem-solving skills.
5. Proficiency with digital tools and CRM applications.
6. Exceptional selling skills and customer focus.
7. Excellent oral communication skills.
8. Team player with a supportive attitude.

Prior experience in a sales role within a boutique setting is required, with a preference for candidates who have worked in Naples.

Montblanc offers a collaborative and supportive work environment, fostering professional growth and development within the luxury industry.

Montblanc, as part of the Richemont Group, values diversity, empathy, and integrity. The company fosters a culture of collegiality, loyalty, and solidarity, encouraging employees to explore their potential in a supportive and inclusive environment.