Montblanc Client Advisor

Milan • Italy

Wednesday, June 25, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont family, Montblanc benefits from a rich heritage of luxury and innovation, offering employees a dynamic environment that values creativity, diversity, and excellence.

1. Achieve boutique and personal sales targets through active participation in daily sales activities.
2. Provide exceptional customer service by greeting, serving, and advising clients, while introducing additional and alternative sales.
3. Represent Montblanc as a brand ambassador, communicating the Maison's passion and guiding clients through product inspirations.
4. Study and convey the storytelling of each collection, understanding the inspiration and reinterpretation in Montblanc's creations.
5. Process cash and card payments, ensuring accuracy in balancing cash registers with receipts.
6. Manage stock deliveries, including accuracy checks, quality assurance, and proper storage in the back office.

1. Previous experience in a boutique sales role.
2. Fluency in English and Italian.
3. Strong customer and goal orientation.
4. Elegance, outstanding manners, and a sense of style.
5. Appreciation for luxury items.

1. Planning and organizational skills.
2. Decision-making and problem-solving abilities.
3. Passion for Art and Design.
4. Reliability and a high sense of responsibility.
5. Proficiency with digital tools and CRM applications.
6. Exceptional selling skills and customer focus.
7. Excellent oral communication skills.
8. Teamwork and collaboration.

Previous experience in a boutique sales role is required. Recent or current work experience in Naples is advantageous for proposing client treatment and potential high-level partnerships.

Employees benefit from a supportive environment that values freedom, collegiality, loyalty, and solidarity, fostering empathy, curiosity, courage, humility, and integrity.

Montblanc, as part of the Richemont Group, thrives on the rich diversity of arts, cultures, and human skills. The company emphasizes fostering untapped potential and caring for the world, creating a workplace culture that values empathy, curiosity, and integrity.