Montblanc Boutique Sales Associate

Madrid • Spain

Monday, November 3, 2025

Montblanc, a prestigious name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc offers unparalleled opportunities for professional growth within a global network of luxury brands. The company is committed to fostering a dynamic and inclusive work environment where creativity and innovation are celebrated.

1. Maximize boutique performance by achieving sales targets and strategic objectives.
2. Provide expert advice to clients, ensuring exceptional service in accordance with Montblanc standards.
3. Continuously improve sales techniques and expand brand and product knowledge.
4. Maintain a cordial and respectful relationship with colleagues to ensure smooth boutique operations.
5. Take responsibility for product safety and adhere to brand guidelines and directives from the Boutique Manager.
6. Manage customer relations and communication, including handling complaints and maintaining the customer database.
7. Ensure adherence to brand presentation standards, including personal appearance and boutique aesthetics.
8. Implement marketing campaigns and participate in event organization.
9. Ensure boutique operations in the absence of colleagues, including cash register and warehouse tasks.
10. Participate in inventories and merchandise management, preventing potential losses.
11. Provide necessary information to store management for report preparation and participate in team meetings and training sessions.

1. Proven sales experience.
2. Commercial maturity.
3. Knowledge of Montblanc products and brand.

1. Ability to impact and communicate effectively with clients.
2. Service orientation with the ability to detect customer needs.
3. Sense of responsibility and initiative.
4. Excellent appearance and presentation.

A minimum of one year of experience in a similar sales role is required.

Montblanc offers a comprehensive benefits package, including opportunities for professional development and training within the Richemont Group.

Montblanc fosters a culture of excellence and innovation, encouraging employees to develop their skills and grow within the company. The work environment is collaborative and respectful, with a strong emphasis on maintaining the brand's prestigious image.