Montblanc Boutique Sales Ambassador

Montblanc, a prestigious brand renowned for its exquisite craftsmanship and timeless elegance, operates under the esteemed Richemont Group, a global leader in luxury goods. As an employer, Montblanc offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and creativity.

1. Conduct direct sales with clients, ensuring adherence to brand standards.
2. Process all sales transactions using the provided systems, following required procedures.
3. Display merchandise in accordance with brand guidelines to enhance visual appeal.
4. Assist in monthly stock takes and ensure accurate tagging of merchandise.
5. Maintain control over inventory to prevent shrinkage.
6. Provide exceptional after-sales service, addressing client returns and queries to enhance brand image.
7. Handle all cash, receipts, invoices, and documentation in line with company policies.
8. Develop and maintain a client database, acquiring new customers and nurturing existing relationships.

1. Proven experience in luxury retail sales.
2. Strong understanding of the luxury market and customer service excellence.

1. Exceptional sales and negotiation skills.
2. Proficiency in inventory management.
3. Excellent communication and interpersonal skills.
4. Strong organizational abilities.

A minimum of 2 years of experience in luxury retail sales is required.

High school diploma or equivalent. Further education in sales or business is advantageous.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Montblanc fosters a culture of innovation and tradition, where employees are encouraged to excel and contribute to the brand's legacy of luxury and excellence. The workplace is collaborative, with a focus on personal growth and professional development.