Montblanc Boutique Manager

Tokyo • Japan

Thursday, June 19, 2025

Montblanc, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc benefits from the resources and prestige of one of the world's leading luxury conglomerates. The brand is committed to fostering an environment that values creativity, innovation, and excellence, offering employees the opportunity to grow within a dynamic and prestigious setting.

1. Develop and implement clear action plans to achieve store KPIs and sales targets.
2. Cultivate and maintain strong relationships with department store stakeholders to facilitate smooth sales operations.
3. Lead by example in providing exceptional customer service and handling sales.
4. Address customer complaints effectively as the store's representative.
5. Manage customer data responsibly and utilize it according to company policies.
6. Ensure team members are motivated and trained to deliver outstanding service and meet store goals.
7. Facilitate training and development opportunities for team members to foster growth.
8. Oversee daily operations, including shift scheduling, task allocation, and compliance with internal rules and regulations.
9. Enhance teamwork and communication to create a rewarding work environment for team members.
10. Supervise sales management, cash handling, inventory control, and expense management to ensure accuracy and timeliness.

1. Proven ability in team management and leadership.
2. Demonstrated teamwork and motivational skills.
3. Strong problem-solving capabilities.
4. Ability to build and maintain relationships with team members.
5. Effective communication skills tailored to various audiences.

1. Leadership
2. Teamwork
3. Problem-solving
4. Relationship building
5. Communication

Extensive experience in retail management, particularly within the luxury sector, is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Montblanc fosters a culture of excellence and innovation, encouraging employees to push boundaries while maintaining the highest standards of quality and service. The work environment is collaborative and supportive, with a focus on personal and professional development.