Montblanc Boutique Manager

Montblanc, a distinguished brand within the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. As part of Richemont Americas, Montblanc is committed to fostering an inclusive and diverse workplace, reflecting the dynamic world in which it operates. Richemont is a global leader in the luxury goods sector, celebrated for its prestigious maisons and dedication to innovation and excellence.

1. Achieve sales budget and diversification targets.
2. Recruit, develop, and retain sales associates.
3. Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room.
4. Develop and review sales associate performance goals.
5. Create annual business plans.
6. Provide the highest levels of customer service to stimulate sales growth.
7. Manage P&L including monitoring and controlling boutique business expenses to improve results.
8. Ensure operational execution in line with company policies and procedures.
9. Ensure Loss Prevention policies and practices are being followed.

1. At least 5+ years of retail management experience.
2. Affinity for luxury goods; experience in watches and jewelry is a strong plus.
3. Demonstrated leadership abilities.
4. Ability to manage a P&L.
5. Strong clienteling skills.
6. Strong floor management skills.
7. Resourceful and a problem solver.
8. Strong communication skills.
9. High level of business and social etiquette.
10. Highly customer-oriented, results-driven, and goal-oriented.
11. Ability to work open availability including nights, weekends, and holidays.
12. Ability to lift up to 20lbs.

1. Expert computer skills in Microsoft Word, Excel, PowerPoint, and Outlook.
2. Knowledge of SAP preferred.
3. Experience with CRM systems.

A minimum of 5 years in retail management, preferably within the luxury sector.

Expected salary range: $110k-$120k, negotiable based on skills and experience.

Comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement benefit, paid time off, and volunteer time off days.

Richemont Americas is dedicated to building an inclusive community where diversity is celebrated. The company values creativity and knowledge, empowering employees to deliver excellence and advance the community.