Montblanc Boutique Manager

New York City • USA

Tuesday, April 8, 2025

Montblanc, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless design. As part of the Richemont Group, Montblanc benefits from the robust support and resources of a leading global luxury conglomerate. The brand is committed to excellence, innovation, and the highest standards of service, making it an esteemed employer in the luxury retail industry.

1. Manage and lead the sales team to achieve sales targets and ensure operational excellence.
2. Oversee all aspects of boutique operations, including sales, inventory management, and customer service.
3. Develop and execute strategic sales plans to meet monthly sales objectives.
4. Conduct daily briefings to align the team with sales goals.
5. Ensure accurate reporting of sales, stock, and CRM data.
6. Analyze retail performance KPIs and identify business opportunities.
7. Maintain high standards of product knowledge and stay informed about industry trends.
8. Manage inventory and ensure optimal stock levels.
9. Collaborate with the marketing team on special activations and events.
10. Foster strong client relationships and ensure exceptional customer service.
11. Train and develop sales associates to enhance their skills and performance.
12. Recruit, develop, and motivate the boutique team to achieve business objectives.

1. Proven track record in luxury retail management.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in CRM and inventory management systems.

1. Strategic planning and sales forecasting.
2. Customer relationship management.
3. Team leadership and development.
4. Analytical skills for KPI analysis and reporting.

A minimum of 5 years of experience in luxury retail management, with a focus on boutique operations and team leadership.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Montblanc fosters a culture of excellence, innovation, and collaboration. The company values its employees and encourages professional growth and development. The work environment is dynamic and supportive, promoting a strong sense of team spirit and commitment to the brand's prestigious heritage.