Montblanc Boutique Manager

Boston • USA

Thursday, July 31, 2025

Montblanc, a distinguished name in the realm of luxury goods, operates under the esteemed umbrella of Richemont, a global leader in the luxury industry. Renowned for its craftsmanship and innovation, Montblanc offers a dynamic and enriching environment for professionals seeking to excel in the luxury retail sector.

1. Achieve sales budget and diversification targets.
2. Recruit, develop, and retain sales associates.
3. Maximize sales potential through coaching sales associate behaviors on the sales floor and in the back room.
4. Develop and review sales associate performance goals.
5. Create annual business plans.
6. Provide the highest levels of customer service to stimulate sales growth.
7. Manage P&L, including monitoring and controlling boutique business expenses to improve results.
8. Manage operational execution, ensuring adherence to policy and procedure.
9. Ensure Loss Prevention policies and practices are being followed.

1. At least 5 years of retail management experience.
2. Affinity for luxury goods; experience with watches and jewelry is a strong plus.
3. Demonstrated leadership abilities.
4. Ability to manage a P&L.
5. Strong clienteling skills.
6. Strong floor management skills.
7. Resourceful problem solver.
8. Strong communication skills.
9. High level of business and social etiquette.
10. Highly customer-oriented, results-driven, and goal-oriented.
11. Ability to work open availability including nights, weekends, and holidays.
12. Ability to lift up to 20 pounds.

1. Expert computer skills in Microsoft Word, Excel, PowerPoint, and Outlook.
2. SAP knowledge preferred.
3. Experience with CRM systems.

A minimum of 5 years in retail management, preferably within the luxury sector, with a focus on watches and jewelry.

Expected salary range: $110,000 - $120,000, negotiable based on skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement, paid time off, and volunteer time off days.

Richemont fosters a culture of innovation and excellence, encouraging employees to craft the future of luxury. The company values work-life balance and community engagement, offering wellness benefits and opportunities for personal and professional growth.