Montblanc

Boutique Manager

Montblanc is a renowned luxury brand known for its fine writing instruments, watches, and leather goods. The company is committed to providing exceptional customer service and achieving store budget goals through strategic operations and leadership.

1. Develop and implement clear action plans to achieve store KPIs and sales targets.
2. Build and maintain relationships with department store stakeholders to facilitate smooth sales activities.
3. Lead by example in customer service and sales, ensuring the highest level of service is provided.
4. Handle customer complaints appropriately as the store manager.
5. Manage customer data effectively in line with company policies.
6. Conduct goal setting and evaluation processes to motivate team members.
7. Provide necessary training and development opportunities for team growth.
8. Ensure compliance with internal rules and regulations in store management, including shift scheduling and daily operations.
9. Foster teamwork and improve communication within the team.
10. Oversee sales, payment, inventory, and expense management to ensure accurate and timely operations.

1. Ability to lead a team towards shared goals and objectives.
2. Positive attitude and ability to motivate team members.
3. Problem-solving skills to identify, analyze, and resolve issues effectively.
4. Ability to build and maintain respectful relationships with team members.
5. Effective communication skills to convey information accurately and promptly.

1. Team management
2. Teamwork
3. Problem-solving
4. Relationship building
5. Communication

Experience in team management and leadership within a retail or sales environment is required.

The position is based in Nagoya, Japan, where Montblanc fosters a collaborative and communicative work environment, focusing on teamwork and professional growth.