Montblanc Assistant Boutique Manager

Montblanc, a prestigious brand under the Richemont Group, is renowned for its luxury writing instruments, timepieces, and leather goods. As part of Richemont Americas, Montblanc is committed to fostering a diverse and inclusive workplace that celebrates the unique backgrounds and perspectives of its employees. The company is dedicated to nurturing creativity and excellence, ensuring that every team member contributes to the brand's legacy of luxury and innovation.

1. Co-manage the boutique's sales, customer service, and operational activities to drive profitable top-line sales and achieve boutique results.
2. Provide leadership to the sales team, assisting the Boutique Manager in executing sales generation, operational, visual, and human resources functions.
3. Collaborate with the District Manager/Sales Manager to coach and develop Sales Associates in client development and customer service excellence.
4. Communicate and uphold Montblanc Brand Standards, ensuring all store associates adhere to these standards.
5. Oversee stock movement, including shipping and receiving, to ensure accuracy.
6. Support management in all operational aspects to meet audit targets.
7. Collaborate with the team to achieve operational tasks supporting business development, including maintenance, stock, repairs, and personalization orders.
8. Co-manage store and associates to meet or exceed sales goals.
9. Identify and implement strategies to drive sales generation.
10. Hold employees accountable for productivity standards.
11. Enhance customer service by creating a luxurious, knowledgeable, and friendly environment.
12. Promote clientele development programs and ensure exemplary customer service.
13. Ensure Montblanc Brand Standards and Operating Standards are maintained for brand consistency and store presentation.

1. Minimum of 2 years retail management experience, preferably in luxury.
2. Strong written and verbal communication skills.
3. High school diploma or equivalent; college degree preferred.
4. Proficiency in Microsoft Office.
5. Experience with SAP is advantageous.

1. Leadership and team management
2. Sales and customer service expertise
3. Strong communication skills
4. Operational and organizational skills
5. Proficiency in Microsoft Office
6. Familiarity with SAP

A minimum of 2 years in retail management, with a preference for experience in the luxury sector.

High school diploma or equivalent; college degree preferred.

Compensation will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance programs, and volunteer days off.

Richemont Americas is dedicated to creating an inclusive and evolving community where diversity is celebrated. The company values creativity and knowledge, fostering an environment where employees are empowered to contribute to the brand's legacy of excellence.