Montblanc Assistant Boutique Manager

London • UK

Tuesday, June 17, 2025

Montblanc, a prestigious name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc benefits from the conglomerate's extensive resources and commitment to excellence. The brand prides itself on fostering a diverse and inclusive environment that encourages creativity and innovation.

1. Assist in achieving and exceeding sales targets by engaging in sales activities and motivating the team.
2. Support the Boutique Manager in monitoring and managing the P&L to improve profitability and control expenses.
3. Ensure consistent implementation of brand standards, including visual merchandising and product presentation.
4. Train and coach team members on product knowledge, sales techniques, and customer service skills.
5. Create a positive work environment that fosters teamwork and employee engagement.
6. Provide guidance to team members in resolving customer issues and handling challenging situations.
7. Ensure exceptional and personalized customer service to create a luxurious shopping experience.
8. Support CRM strategies to build and maintain strong client relationships.
9. Cultivate relationships with VIP clients, offering tailored services and exclusive access to new products.
10. Manage inventory levels to ensure the boutique is well-stocked.
11. Oversee till operations for accuracy and efficiency.
12. Maintain the boutique's appearance and cleanliness.
13. Implement security protocols to protect assets and ensure safety.
14. Contribute to the development and implementation of strategies to grow the business and enhance the brand image.
15. Analyze sales data and market trends to identify opportunities for improvement and innovation.
16. Support the Boutique Manager in implementing new initiatives and projects.

1. Strong experience in retail, preferably within a luxury environment.
2. Demonstrated leadership potential with the ability to support and develop teams.
3. Excellent client relationship management skills.
4. Passion for delivering exceptional service.
5. Strong organizational and analytical skills.

1. Leadership and team development
2. Client relationship management
3. Sales and performance analysis
4. Organizational and analytical skills
5. Problem-solving and conflict resolution

Strong experience in retail, preferably in a luxury environment, demonstrating leadership potential and client relationship management skills.

Montblanc offers a supportive and dynamic work environment, opportunities for professional growth, and the chance to work with a world-renowned luxury brand.

Montblanc, as part of the Richemont Group, values diversity, creativity, and innovation. The company fosters a culture of empathy, curiosity, and integrity, encouraging employees to realize their full potential while caring for the world they live in.