Moët Hennessy Senior Customer Marketing Manager

Kuala Lumpur • Malaysia

Friday, June 20, 2025

Moët Hennessy, a distinguished member of the LVMH Group, stands at the pinnacle of luxury wines, champagnes, and spirits. As an employer, Moët Hennessy offers unparalleled career development opportunities across its global regions and within the broader LVMH conglomerate. The company is committed to sustainability through its Living Soils Living Together program, emphasizing soil regeneration and community empowerment. Employees join a diverse and inclusive workforce, passionate about craftsmanship and the art of living.

1. Ensure alignment of brand, trade, and commercial objectives to drive market impact.
2. Leverage customer and channel insights to shape effective trade marketing strategies.
3. Translate brand goals into actionable plans across channels and customers.
4. Lead planning and execution of trade programs, adapting to market dynamics.
5. Coordinate with external agencies to maximize activation impact, focusing on ROI.
6. Oversee trade A&P investment by brand and activity, ensuring strong ROI.
7. Track performance through KPIs and present key findings internally.
8. Develop standardized POSM, playbooks, and visibility tools for execution excellence.
9. Provide sales team with tools including pricing guidance and trade presenters.
10. Conduct competitor reviews to support commercial strategy and market positioning.
11. Build and align trade promotion calendars with key commercial periods.
12. Analyze channel performance to identify growth levers and support forecasting.
13. Evaluate key activations and campaigns for continuous improvement.
14. Coach and develop team members within a luxury execution framework.

1. 8 years of experience in Trade Marketing or Customer Marketing.
2. Strong understanding of On- and Off-Trade channels.
3. Expertise in Innovation Management, Category Management, Planogramming, and Channel Strategy.
4. Strong financial acumen with experience managing brand/product P&L.
5. Proven planning and organizational skills.
6. Commercially driven with a strong sales mindset.

1. Collaborative team player with strong influencing skills.
2. Self-motivated and proactive with a strong sense of ownership.
3. Creative thinker with a strategic and solutions-oriented approach.
4. Ability to work outside of regular working hours.

Minimum of 8 years in Trade Marketing or Customer Marketing, with a focus on On- and Off-Trade channels.

Moët Hennessy offers a dynamic career journey within the prestigious LVMH Group, with unmatched career development opportunities, a passionate and diverse workforce, and a commitment to sustainability.

Moët Hennessy fosters a culture of excellence, diversity, and inclusivity, where employees are encouraged to explore the rich heritage of the Maisons and contribute to shaping the future. The company values sustainability and responsible tasting, celebrating life's memorable milestones.