Moët Hennessy National Account Manager - On-Trade RTM

London • UK

Tuesday, May 6, 2025

Moët Hennessy, a distinguished member of the LVMH Group, is a global leader in the luxury wines and spirits sector. Renowned for its prestigious portfolio of brands, the company is committed to excellence, innovation, and sustainability. As an employer, Moët Hennessy offers a dynamic and inclusive work environment, fostering professional growth and development within the luxury industry.

1. Cultivate strong, long-term relationships with key contacts within designated accounts, orchestrating communication and collaboration at all levels.
2. Develop and execute customer-specific joint business plans (JBPs) aligned with overall brand and sales objectives, securing buy-in from internal and external stakeholders.
3. Proactively identify and win new business opportunities within the On-Trade channel.
4. Implement strategies to optimize collaboration between RTM customers and the On-Trade Sales team.
5. Negotiate, manage, and evaluate annual listing agreements, ensuring alignment with brand plans and budget parameters.
6. Drive the non-called on business in London and the regions by spending 2/3 days a week in the trade.
7. Deliver the non-called on strategy in all regions ensuring the full engagement of the customer’s teams.
8. Achieve agreed-upon volume and profit targets for assigned customers and brands.
9. Implement and manage trade terms and price increases in line with company strategy.
10. Maintain effective Funds-to-Trade (FTT) management and credit control.
11. Manage accurate volume and FTT forecasting and reconciliation.
12. Develop and maintain comprehensive customer account plans, leveraging sales reporting systems for performance monitoring, analysis, and strategic decision-making.
13. Analyse and share sell-out data using available resources provided through customer systems.
14. Ensure timely completion of relevant commercial admin (pricing changes, new line admin, invoice processing).
15. Enable effective credit management and cash collection in conjunction with the finance team.
16. Plan, implement, and evaluate impactful promotional activities within the account base.
17. Proactively identify and capitalize on brand development opportunities within existing customer relationships.
18. Work with Trade Marketing to creatively activate within RTM’s promotional capabilities.
19. Work closely with internal teams (National On-Trade, RTM, Commercial Development, Trade Marketing, and Brand) to ensure alignment and effective execution of strategies.
20. Act as a brand ambassador, representing the company and its values within the On-Trade channel.
21. Ensure full compliance with competition law guidelines in all commercial customer interactions.
22. Actively lead and participate in all internal team meetings to understand broader channel agenda and to present back to the team on the designated customer(s).

1. WSET Higher Certificate (desired)
2. Full driving license

1. Proficiency in English
2. Strong relationship management and negotiation skills
3. Ability to develop and execute strategic business plans
4. Financial acumen with experience in P&L accountability
5. Excellent communication and presentation skills
6. Ability to analyze and interpret sales data

Minimum 5 years of experience in the Wines and Spirits Trade, with a focus on management of key accounts (Route to Market and On-Trade Clients) and full P&L accountability.

Moët Hennessy offers a comprehensive benefits package, including opportunities for professional development, a supportive work environment, and the chance to work with some of the most prestigious brands in the luxury sector.

Moët Hennessy fosters a culture of innovation, excellence, and inclusivity. The company values diversity and encourages a collaborative work environment where employees are empowered to contribute to the success of the brand. The commitment to sustainability and ethical practices is deeply embedded in the company's ethos.