Moët Hennessy Junior Demand Planner and Customer Service Coordinator

Copenhagen • Denmark

Tuesday, December 23, 2025

Moët Hennessy, a distinguished entity within the LVMH Group, is renowned for its exceptional portfolio of luxury wines and spirits. As an employer, Moët Hennessy offers a dynamic and multicultural work environment that fosters innovation and excellence. The company is committed to nurturing talent and providing opportunities for professional growth within the global luxury market.

1. Coordinate sales forecasting processes with sales and marketing departments, focusing on the Sales and Operations Planning (S&OP) cycle.
2. Participate in sales forecast updates and planning system coordination with Nordic distributors and Market Managers.
3. Manage supply coordination from Moët Hennessy producers through distributors for Nordic entities.
4. Oversee purchase orders from France and coordinate with distributors.
5. Manage product quota for all Nordic entities.
6. Perform ad hoc tasks as required.
7. Monitor distributor stock levels, supervise purchase orders, and advise on adequate stock levels.
8. Develop and maintain Power BI reports to support Moët Hennessy Nordic business.
9. Coordinate Wine Monopoly SAP sales orders and listings with the Monopoly Manager.
10. Review SAP customer hierarchies in collaboration with Sales Managers.
11. Coordinate Extended Producer Responsibility (EPR) tariffs and ensure monthly reporting to authorities.
12. Analyze minimum order quantities/values and conduct meetings with Sales Managers.
13. Update customer sales prices and discounts in SAP.
14. Maintain customer contracts, including price conditions, in SAP.
15. Manage SKU Master data in SAP and with customers & third-party logistics providers.
16. Maintain GS1 Tradesync/Validoo product master data in the web portal.
17. Monitor customer service group emails.

1. Business or Logistical Degree at the university level.
2. Previous experience in logistics or demand planning, preferably within a Fast-Moving Consumer Goods (FMCG) company.
3. Project management experience.
4. Understanding of the Wines & Spirits market and wholesaler operations is advantageous.

1. Fluency in written and spoken English.
2. Strong customer focus.
3. Ability to develop business acumen.
4. Proactive and curious nature.
5. Problem-solving skills.
6. Accuracy and organizational skills.
7. Action-oriented approach.
8. Team player with excellent interpersonal and communication skills.
9. Ability to communicate effectively at all levels.

Beginner level experience, ideally through an internship in logistics or demand planning.

Business or Logistical Degree at the university level.

Moët Hennessy offers a comprehensive benefits package, including opportunities for career development and growth within the luxury sector.

Moët Hennessy fosters a collaborative and inclusive culture that values diversity and innovation. The company encourages a proactive approach to problem-solving and supports continuous learning and development.