Moët Hennessy Head of Business Support - IT

Moët Hennessy, a prestigious entity within the LVMH conglomerate, is renowned for its excellence in the wines and spirits industry. As an employer, Moët Hennessy offers a dynamic and innovative work environment, fostering growth and development within its diverse and talented workforce. The company is committed to maintaining its heritage of luxury and quality while embracing modernity and sustainability.

1. Contribute to the definition and execution of the IT strategic plan for Champagne, aligning with business objectives and managing associated risks.
2. Ensure close collaboration with business units in Champagne, understanding and analyzing internal client needs, and coordinating communication during major incidents or tool deployments.
3. Oversee the design and implementation of business services, ensuring architectural coherence and cost optimization, while managing local projects and roll-outs.
4. Analyze service performance, quality, and client satisfaction, proposing optimization actions and ensuring resource planning and integration with platforms.
5. Lead and develop the team, setting objectives, managing workloads, and fostering technological innovation within the group.

1. Minimum of 10 years of experience in a relevant field.
2. Advanced degree in Business, Engineering, or equivalent university education.
3. Fluency in French and English.
4. Strong relational skills with a customer service orientation.

1. Strategic planning and portfolio management
2. Risk management
3. Team leadership and people development
4. IT performance management and operational excellence
5. Communication and business relationship management
6. Analytical and structural skills

Minimum of 10 years of experience, including managerial experience and familiarity with matrix organizations. Strong knowledge of Finance and HR, with experience in support operations functions.

Advanced degree in Business, Engineering, or equivalent university education.

Moët Hennessy offers a hybrid working model, fostering a balance between professional and personal life, along with opportunities for career development within the LVMH group.

The company culture at Moët Hennessy is characterized by a commitment to excellence, innovation, and sustainability. Employees are encouraged to develop their skills and contribute to the company's legacy of luxury and quality. The work environment is collaborative and dynamic, promoting a balance between tradition and modernity.