Moët Hennessy Director of Customer Replenishment and S&OP

New York • USA

Thursday, February 5, 2026

Moët Hennessy, a distinguished member of the LVMH Group, is renowned for its luxury wines, champagnes, and spirits. As part of the world's leading luxury goods conglomerate, LVMH, Moët Hennessy offers unparalleled career development opportunities across its global ecosystem. The company prides itself on fostering a diverse, equitable, and inclusive work environment, providing employees with the chance to grow professionally while contributing to the creation of exceptional products that celebrate life's most memorable moments.

1. Lead the downstream S&OP and Replenishment teams, driving vision and purpose to align with company and departmental goals.
2. Drive performance excellence in planning and execution through ambitious objectives and progress tracking.
3. Manage a team of 8, ranging from Analyst to Senior Manager, focusing on talent development through coaching and training.
4. Recruit top-tier talent for Moët Hennessy USA and LVMH.
5. Foster a collaborative supply chain mindset, optimizing global supply chain decisions and actions.
6. Enhance integration with internal and external stakeholders, particularly with key distributors.
7. Lead the collaborative S&OP process with distributors, ensuring alignment on sell-through forecasts.
8. Oversee machine-learning forecast generation and collaborate with the data science team for model improvement.
9. Direct the replenishment team to ensure timely product delivery and excellent customer communication.
10. Manage sell-in execution and distributor inventory levels, coordinating with the Finance Planning team.
11. Implement performance reporting and analysis to support data-driven decision-making.
12. Contribute to the design and implementation of MH global Integrated Business Planning.
13. Drive continuous improvement and efficiency through automation and IT system evolution.

1. Bachelor’s degree or MBA, or equivalent experience.
2. Minimum 10 years of supply chain management experience, preferably in a luxury or wine & spirits industry.
3. Proven experience in demand planning, inventory management, and order-to-cash processes.
4. Successful track record in leading and developing teams.
5. Client-oriented mindset with strong communication, negotiation, and influencing skills.
6. Ability to collaborate and balance stakeholders across various organizational levels.
7. Adaptability to new ideas and procedures, with experience in leading transformation initiatives.
8. Advanced analytical skills and attention to detail.
9. Proficiency in systems and processes, with problem-solving and continuous improvement skills.
10. Working knowledge of French is advantageous.

1. Leadership and team management
2. Supply chain optimization
3. Demand planning and inventory management
4. Data-driven decision-making
5. Stakeholder collaboration
6. Change management
7. Analytical and problem-solving
8. Effective communication and negotiation
9. Process improvement and automation

A minimum of 10 years in supply chain management, with a preference for experience in the luxury or wine & spirits sectors. Proven leadership in team development and transformation initiatives is essential.

Bachelor’s degree or MBA, or equivalent experience.

Moët Hennessy offers a comprehensive benefits package including medical, dental, vision, mental health support, fertility and family building programs. Financial benefits include a competitive salary, retirement savings plan with company match, financial coaching, and various insurance coverages. The company supports work-life balance with a hybrid work schedule, generous paid time off, and paid parental leave. Professional development opportunities and employee perks such as Plum Benefits and Perkspot are also provided.

Moët Hennessy fosters a culture of diversity, equity, and inclusion, promoting a collaborative and innovative work environment. The company values the art of living and craftsmanship, encouraging employees to inspire and be inspired. With a commitment to sustainability and community engagement, Moët Hennessy cultivates a workplace where employees can thrive and contribute to the creation of exceptional products.