Moët Hennessy Customer Service Supply Chain Specialist

Singapore • Singapore

Thursday, October 9, 2025

Moët Hennessy, a distinguished member of the LVMH Group, is renowned for its leadership in luxury wines, champagnes, and spirits. As part of this prestigious conglomerate, Moët Hennessy offers unparalleled career development opportunities across its global regions. The company is committed to sustainability through its 'Living Soils Living Together' program, focusing on soil regeneration, climate impact reduction, and community empowerment.

1. Prepare and process customer purchase orders for finished goods and POSM, ensuring alignment with market forecasts and inventory guidelines.
2. Coordinate with internal stakeholders to resolve supply and pricing issues, ensuring accurate sales prices and adherence to order processing guidelines in SAP.
3. Liaise with third-party logistics providers to address logistics operations and delivery planning, ensuring timely creation of Post Goods Issues (PGI) and invoices.
4. Update customers on delivery processes and expected arrival dates, ensuring all orders are delivered with clean Proofs of Deliveries (PODs).
5. Plan and optimize transport and freight to meet delivery timelines while maintaining high levels of customer service.
6. Coordinate with local parties to ensure smooth documentation and operations, monitoring workflow progress and liaising with internal departments.
7. Ensure compliance with internal controls and supply chain practices, continuously analyzing and proposing improvements to current processes.

1. Relevant experience in Supply Chain or Customer Service within complex, multicultural business environments.
2. Experience in a Shared Service Centre environment is preferred.
3. Familiarity with inventory software, MS Office, and ERP Software (SD/MM/SAP) is desirable.
4. Knowledge of local laws and regulations regarding transportation and foreign trade compliance.
5. Experience in the Wine & Spirits, FMCG, Consumer, or Luxury Goods industries is advantageous.

1. Strong problem-solving abilities and attention to detail.
2. Excellent communication and coordination skills.
3. Proficiency in SAP and other ERP systems.
4. Ability to thrive in dynamic environments and manage multiple tasks efficiently.

Minimum 3 years of relevant experience in supply chain or customer service roles.

Moët Hennessy offers a dynamic career journey within the LVMH Group, with unmatched opportunities for career development across five global regions. Employees join a passionate and diverse workforce, contributing to the rich heritage of the Maisons while engaging in sustainable practices.

Moët Hennessy fosters an inclusive and internationally diverse workplace culture, celebrating craftsmanship, elegance, and integrity. The company is dedicated to sustainability and responsible practices, encouraging employees to engage in initiatives that support environmental and community well-being.