Moët Hennessy Cruiselines Operations Manager

Miami • USA

Thursday, October 16, 2025

Moët Hennessy, a distinguished member of the LVMH Group, stands as a beacon of luxury in the wines and spirits sector. Renowned for its commitment to excellence and innovation, Moët Hennessy offers unparalleled career opportunities within its global network. The company is dedicated to fostering a diverse and inclusive workplace, providing employees with the chance to thrive in a dynamic and supportive environment.

1. Cultivate and maintain strategic business relationships with cruise line partners.
2. Ensure the visibility, brand presentation, and program execution of the Moët Hennessy portfolio onboard cruise lines.
3. Monitor sales performance and depletions, proposing and implementing strategies to enhance outcomes.
4. Develop incentive programs to drive consumer consumption.
5. Conduct competitive analysis at points of sale.
6. Serve as the primary liaison for Moët Hennessy in cruise line engagements.
7. Report insights and findings to the Travel Retail team and provide feedback to the marketing team.
8. Design and deliver training programs for cruise staff, enhancing product knowledge and service excellence.
9. Lead brand initiatives such as private sales, dinners, tastings, and consumer engagement events.

1. Bachelor’s degree required; MBA or Marketing degree preferred.
2. Minimum of 5 years of progressive account management experience, preferably in on-trade, cruise lines, or national accounts.
3. Experience in the wines and spirits industry is essential.
4. Demonstrated success in business growth and development.
5. Strong business acumen and negotiation skills.
6. Proficiency in Microsoft Excel and PowerPoint.

1. Results-driven with strong analytical capabilities.
2. Exceptional interpersonal and communication skills.
3. Ability to manage multiple projects and prioritize effectively.
4. Creative problem-solving and initiative-taking abilities.
5. Experience in multicultural environments.
6. Attention to detail and sensitivity to luxury standards.

Minimum of 5 years of progressive account management experience, with a preference for experience in on-trade, cruise lines, or national accounts. A background in wines and spirits is essential.

Bachelor’s degree required; MBA or Marketing degree preferred.

Comprehensive health and wellness benefits, competitive salary, retirement savings plan, financial coaching, and legal resources. Hybrid work schedule, generous paid time off, and professional development opportunities. Employee perks include Plum Benefits and Perkspot.

Moët Hennessy fosters a culture of passion and excellence, where employees are encouraged to innovate and collaborate. The company values diversity and inclusion, providing a supportive environment where individuals can grow professionally and personally. The commitment to sustainability and responsible consumption is central to the company's ethos.