Moët Hennessy Consumer Engagement Senior Manager

Moët Hennessy is a leading luxury wines and spirits company, part of the LVMH group, known for its prestigious brands and commitment to excellence in the industry.

1. Coordinate consumer-driven digital marketing activities.
2. Organize and analyze consumer data to drive brand image, equity, and profitability.
3. Manage D2C store operation and promotion.
4. Work with internal stakeholders and external agencies to manage digital projects.
5. Manage LINE communication and EDM communication with local marketing teams.
6. Improve and streamline CRM activities.
7. Manage daily operations and sales of the own store.
8. Lead consumer communication to boost official store sales.
9. Plan and execute online promotions.
10. Research and analyze consumer insight data.
11. Create consumer analytics reports and share internally.
12. Develop KPIs to track and measure program effectiveness.

1. Fluent in Japanese and English; French is a plus.
2. Minimum 4-5 years of experience in project management and consumer insight data analytics.
3. Deep understanding of digital market trends.
4. Experience in EC store management and LINE official account management.
5. Experience in ad agencies or research companies is a plus.
6. Experience in food and wine industry is a plus.
7. Relevant industry experience in E-commerce, wireless/telco, retail, financial services, media/publishing, and technology is a plus.

1. Team player
2. Open-minded
3. Creative
4. Proactive mindset

Minimum 5 years of experience in relevant fields.

Hybrid working mode.

Located in Chiyoda-Ku, Tokyo, the company fosters a dynamic and innovative work environment with a focus on digital growth and consumer engagement.