Moët Hennessy Client Ambassador & Host

Berlin • Germany

Wednesday, July 30, 2025

Moët Hennessy, the esteemed Wines & Spirits division of LVMH, encompasses a collection of twenty-five distinguished Maisons, many with centuries of heritage. The company is dedicated to pioneering the future of luxury wines and spirits, from the vineyard to the community. With a presence in the world's most prestigious terroirs, Moët Hennessy boasts unparalleled expertise in viticulture, lifestyle artistry, hospitality, and the management of both physical and digital retail environments, all aimed at crafting extraordinary consumer experiences. The company is committed to sustainability through its 'Living Soils Living Together' program, emphasizing soil regeneration, climate impact reduction, societal engagement, and employee empowerment. Moët Hennessy fosters a diverse, equitable, and inclusive workplace, offering unique career journeys and opportunities for skill development and professional growth.

1. Serve as the face and brand ambassador of the Moët & Chandon and Veuve Clicquot Bars at KaDeWe, delivering first and last impressions.
2. Engage customers with the stories of Maison Moët & Chandon and Veuve Clicquot, enhancing brand captivation.
3. Warmly greet customers to inspire repeat visits.
4. Recruit, develop, and retain customers to support sales targets.
5. Advise, prepare, and serve drinks and food to customer specifications, ensuring service excellence.
6. Demonstrate comprehensive product knowledge and awareness of marketing campaigns, product launches, and promotions.
7. Maintain high standards in hospitality and retail.
8. Work responsibly and solution-oriented for customer and company benefit.
9. Adhere to company management systems, safety guidelines, and inventory policies to minimize risks.
10. Foster a positive and respectful working relationship to support team goals.

1. Currently enrolled in a full-time study program.
2. Proven experience in luxury retail, lifestyle hospitality, or service environments is ideal.
3. Passion for delivering exceptional guest experiences.

1. Fluency in German and English; additional languages are advantageous.
2. Strong communication and interpersonal skills.
3. Ability to build long-term professional relationships with customers.
4. High energy levels to meet the demands of a busy bar/department.
5. Experience handling various payment methods.
6. Commitment to providing personalized service with a positive attitude.
7. Team player mentality.

Beginner-level experience is required, ideally in luxury retail or hospitality environments.

Enrollment in a full-time study program is required.

The position offers flexible workdays, attractive employee discounts, and the possibility of full-time hours during semester breaks.

Moët Hennessy promotes a culture of inclusivity, diversity, and sustainability, encouraging employees to engage in a dynamic and supportive environment. The company values the development of new skills and professional growth within its global ecosystem.