Moët Hennessy Client Ambassador & Host

Berlin • Germany

Wednesday, February 26, 2025

Moët Hennessy, the esteemed Wines & Spirits division of LVMH, encompasses twenty-five distinguished Maisons, some with centuries of heritage, while others are at the inception of their journey. The brand is committed to leading the future of luxury wines and spirits from nature to communities, leveraging its unique savoir-faire in viticulture, art de vivre, hospitality, and retail management to create exceptional consumer experiences. Moët Hennessy is dedicated to fostering a diverse, equitable, and inclusive work environment, offering unique career journeys and opportunities for skill development and professional growth.

1. Serve as the face and brand ambassador of the Moët & Chandon Bar at KaDeWe, providing a memorable first and last impression by sharing the stories of Maison Moët & Chandon.
2. Warmly welcome and bid farewell to customers, ensuring an inviting atmosphere that encourages return visits.
3. Advise, prepare, and serve beverages and accompanying dishes to customer specifications, maintaining the highest standards of service.
4. Demonstrate comprehensive product knowledge across all categories and stay informed about current promotional and marketing campaigns, new product launches, and special offers.
5. Work responsibly and solution-oriented for the benefit of both the customer and the company.
6. Adhere to all company management systems, safety and security policies, and inventory management guidelines to minimize risks.
7. Foster a positive and respectful working relationship to support the team and achieve common goals.

1. Proven experience in lifestyle hospitality (bar/lounge/restaurant/hotel) or service environment.
2. Understanding of the impact of their work on the overall guest experience.
3. Preferably knowledgeable about wines and spirits, with a willingness to learn about champagne.
4. Ability to meet the demands of a busy bar/department with high energy levels to achieve shared sales goals.
5. Experience handling various payment methods.
6. Committed to delivering a sophisticated, personalized service with a positive attitude, excellent communication skills, and a team-oriented mindset.

1. Exceptional communication and interpersonal skills.
2. Strong customer relationship management.
3. Comprehensive product knowledge in wines and spirits.
4. Ability to work in a high-energy environment.
5. Proficiency in handling payment transactions.

Minimum of 3 years in a lifestyle hospitality or service environment.

The position offers over 30 days of vacation, Wellpass, attractive employee discounts on products and corporate benefits, meal allowances, public transport cost coverage, e-bike leasing, and a company pension scheme.

Moët Hennessy prides itself on cultivating a diverse, equitable, and inclusive workplace culture. The company is committed to sustainability and social responsibility through its 'Living Soils Living Together' program, focusing on soil regeneration, climate impact reduction, societal engagement, and employee empowerment. Employees are encouraged to embark on unique journeys within the global ecosystem, fostering skill development and career growth.