Moët Hennessy Client Ambassador & Host

Berlin • Germany

Wednesday, February 26, 2025

Moët Hennessy, the esteemed Wines & Spirits division of LVMH, encompasses twenty-five Maisons, some of which boast centuries of heritage, while others are at the dawn of their journey. The company is dedicated to shaping the future of luxury wines and spirits, from nature to communities, leveraging its unparalleled savoir-faire in viticulture, the art of living, hospitality, and retail management to craft extraordinary consumer experiences. Moët Hennessy is committed to the "Living Soils Living Together" program, which focuses on soil regeneration, climate impact reduction, societal engagement, and employee empowerment. The brand prides itself on fostering a diverse, equitable, and inclusive work environment.

1. Serve as the face and brand ambassador of the new Moët & Chandon Bar at KaDeWe, ensuring a memorable first and last impression by sharing the stories of Maison Moët & Chandon and captivating customers with the brand.
2. Warmly welcome and bid farewell to customers in a manner that encourages repeat visits.
3. Advise, prepare, and serve beverages and accompanying dishes according to customer preferences, maintaining the highest standard of service.
4. Demonstrate comprehensive product knowledge across all categories and stay informed about current promotional and marketing campaigns, new product launches, and special offers.
5. Operate with responsibility and a solution-oriented mindset for the benefit of both the customer and the company.
6. Adhere to all corporate governance systems, safety and security policies, and inventory management guidelines to minimize risks.
7. Foster a positive and respectful working relationship to support the team and achieve common goals.

1. Enrollment as a student
2. Experience in lifestyle hospitality (bar/lounge/restaurant/hotel) or service environment preferred
3. Understanding of the impact of work on the overall guest experience
4. Passion for meeting new people and strong in customer engagement to maintain long-term professional and loyal relationships
5. Commitment to providing high-quality, personalized service with a positive attitude
6. Excellent communication skills and a proud team player

1. Fluency in German and English
2. Strong customer service orientation
3. Excellent communication and interpersonal skills
4. Ability to work collaboratively in a team environment
5. Proactive problem-solving abilities

Entry-level experience in lifestyle hospitality or service environments is preferred.

Currently enrolled as a student.

20 hours per week with the possibility of full-time during semester breaks, flexible workday distribution, and attractive employee discounts.

Moët Hennessy promotes a culture of inclusivity and diversity, offering unique journeys through its global ecosystem with opportunities for skill development and professional growth. The company values a collaborative environment where employees are empowered to contribute to a better world for future generations.