Miu Miu Store Operations Manager

Milan • Italy

Tuesday, June 17, 2025

The Prada Group, established in 1913 in Italy, is renowned for its tradition of excellence and innovative vision. It encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries and employing a diverse workforce from more than 100 nationalities. As an employer, the Prada Group offers a creative and international work environment, fostering professional growth through the value placed on talent and passion.

1. Ensure the implementation and supervision of product flow procedures to and from stores, in alignment with corporate guidelines and the Store Operations Manual.
2. Train Store and Stockroom Managers on stockroom procedures and updates, ensuring full compliance.
3. Oversee adherence to sales-related rules and procedures, in line with company policies and local regulations.
4. Control the management of the cycle count.
5. Supervise all activities connected with year-end stocktakes, providing appropriate reports in conjunction with involved functions.
6. Plan, manage, and control activities linked to end-of-season stock-taking, producing relevant reports in collaboration with responsible personnel.
7. Plan, manage, and control activities linked to stock-taking in regional warehouses in collaboration with local Logistic Managers.
8. Supervise the half-year order for Fashion and Technical Uniforms to the Headquarters, based on guidelines and local needs.
9. Control stocks and KPI Operations (stolen, negatives, special stocks, de marque inconnue, transfers between stores, etc.) and ensure the sending of reports to the HQ.
10. Control and confirm the priorities of the service required in each individual store.
11. Supervise coordination of timely activities between IT and stores in case of possible SAP or cash malfunctions.
12. Provide assistance to stores in relation to the interpretation and implementation of all procedures and policies.
13. Supervise the preparation of packaging and stationery orders for each boutique.
14. Coordinate all activities needed during new store openings and support all involved functions (Retail Merchandising dept., Visual Merchandising dept., etc.).

1. At least 5 years of experience in Store Operations.

1. Strong knowledge of stockroom and inventory procedures (cycle counts, stocktakes, KPI monitoring).
2. Experience in supporting store operations (IT issues, maintenance, supplies, uniform management).
3. Familiarity with SAP or similar ERP systems.
4. Ability to train and support store teams on procedures and operational guidelines.
5. Strong problem-solving and organizational skills.
6. Ability to manage multiple priorities and coordinate across functions.
7. Excellent communication skills and team spirit.
8. Fluency in both Italian and English.

A minimum of 5 years in store operations, with a focus on inventory management and operational support.

The role offers a comprehensive benefits package, including opportunities for professional development and growth within a prestigious global brand.

The Prada Group fosters a dynamic and inclusive workplace culture that values creativity, innovation, and the pursuit of excellence. Employees are encouraged to develop their skills and grow professionally in a supportive and collaborative environment.