Miu Miu Department Manager

Miami • USA

Thursday, May 1, 2025

Miu Miu, a distinguished brand under the Prada Group, is renowned for its innovative approach to luxury fashion. The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, operating in over 45 countries with a diverse portfolio including PRADA, Miu Miu, Church’s, and Car Shoe. The Group is committed to excellence and innovation, extending its influence into the art and food sectors, and is known for its dynamic and multicultural work environment.

1. Serve as a Brand Ambassador, achieving qualitative and quantitative objectives for the assigned product category.
2. Motivate and manage the department team to meet sales targets while ensuring exceptional client service.
3. Ensure an exceptional welcome and foster cross-selling among product categories.
4. Analyze department performance and define actions to achieve business objectives.
5. Provide commercial suggestions to the Store Manager.
6. Drive the team to exceed their KPIs.
7. Stay updated on market trends and share insights with relevant functions.
8. Foster the development of the e-commerce channel.
9. Ensure high levels of customer satisfaction and strengthen customer loyalty through clienteling activities.
10. Train and inspire sales staff in product knowledge, sales techniques, and company procedures.
11. Identify high-potential collaborators for internal development opportunities.
12. Ensure effective communication and encourage information sharing.
13. Guarantee in-depth product knowledge within the department and support product training needs.
14. Provide feedback and suggestions on department needs to the Store Manager.
15. Ensure the visual presentation of the department meets company standards.
16. Maintain efficient back-of-house organization and protect company assets.

1. Business/Retail Management degree or equivalent is a plus
2. English proficiency required; other languages are advantageous

1. Passion and knowledge of the managed product category
2. Business-driven mindset
3. Ability to lead and influence peers
4. Strong customer service approach
5. Problem-solving skills
6. Organized and detail-oriented
7. Market and product knowledge/passion
8. Interest in luxury/fashion, art, and design

Proven experience in a similar role within the luxury fashion industry is preferred.

Business/Retail Management degree or equivalent is a plus

Employees enjoy a creative and international environment that promotes professional growth and values talent and passion.

The Prada Group fosters a creative and international work environment, driven by a quest for excellence and a commitment to innovation. Employees are encouraged to grow professionally in a setting that values curiosity and talent.