Miu Miu Department Manager

Miu Miu, a distinguished brand under the Prada Group, epitomizes avant-garde fashion and innovation. The Prada Group, established in 1913 in Italy, stands as a global leader in the luxury sector, operating in over 45 countries with brands such as PRADA, Church’s, and Car Shoe. With a diverse workforce representing over 100 nationalities, the Group is committed to excellence and innovation.

1. Act as a Brand Ambassador, achieving qualitative and quantitative objectives for the assigned product category.
2. Manage and motivate the department team to meet sales targets while ensuring exceptional client service.
3. Provide commercial suggestions and insights to the Store Manager.
4. Drive the team to exceed their KPIs and foster the development of the e-commerce channel.
5. Ensure high levels of customer satisfaction and strengthen customer loyalty through clienteling activities.
6. Train and inspire sales staff in product knowledge, sales techniques, and company procedures.
7. Identify high-potential collaborators for internal development opportunities.
8. Ensure effective communication and information sharing within the team.
9. Guarantee in-depth product knowledge and support product/collection training needs.
10. Provide feedback and suggestions on department needs to the Store Manager.
11. Ensure the visual presentation and efficient organization of the department.
12. Protect company assets and maintain staff grooming standards.

1. Business/Retail Management degree or equivalent is a plus.
2. Fluent spoken English; other languages are desirable.

1. Passion and knowledge of the managed product category.
2. Business-driven mindset.
3. Ability to lead and influence peers.
4. Strong customer service approach.
5. Problem-solving skills.
6. Organized and detail-oriented.
7. Interest in luxury fashion, art, and design.

Proven experience in a similar role within the luxury fashion industry is required.

Business/Retail Management degree or equivalent is a plus.

Working in a creative and international environment with opportunities for professional growth. Inclusive work environment promoting equal opportunities for all.

The Prada Group fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The company is dedicated to diversity, ensuring equal opportunities and a respectful workplace for all employees.