Miu Miu Client Advisor

Paris • France

Tuesday, November 4, 2025

The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, renowned for its tradition of excellence and innovative vision. Operating in over 45 countries, the Group encompasses prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, and boasts a diverse workforce comprising over 100 nationalities.

1. Act as a brand ambassador, conveying and promoting the brand philosophy and values to clients.
2. Maximize individual and team sales by providing an extraordinary luxury customer experience.
3. Place the customer at the center of the experience, meeting their needs with excellence in service.
4. Capture customer data in the CRM to maintain and develop client relationships.
5. Embrace and promote an Omni Channel mindset.
6. Collaborate effectively with colleagues to ensure a consistent exceptional experience.
7. Engage in cross-selling across departments to achieve sales targets and KPIs.
8. Stay informed about fashion trends and competitors.
9. Demonstrate brand and product knowledge.
10. Handle customer complaints effectively, liaising with management when necessary.
11. Maintain high standards of shop floor and visual display.
12. Contribute to security and prevent product thefts.

1. Passion for selling and retail environments.
2. Curiosity and interest in luxury fashion, art, and design.
3. Experience in building long-lasting client relationships.
4. Ability to work both independently and as part of a team.
5. Excellent communication and interpersonal skills.
6. Ambition, resilience, self-motivation, and problem-solving abilities.
7. Fluency in English; additional languages are desirable.

Experience in luxury retail or a similar customer-facing role is preferred.

The position offers a creative and international work environment, fostering professional growth and valuing talent and passion.

Prada Group champions an inclusive work environment, ensuring equal opportunities for all candidates. The company values diversity and is committed to creating a fair and respectful workplace.