Miu Miu Client Advisor

Munich • Germany

Saturday, July 12, 2025

Miu Miu, a distinguished brand under the Prada Group, epitomizes the fusion of tradition and innovation. Established in 1913 in Italy, the Prada Group encompasses iconic brands such as PRADA, Church’s, Car Shoe, and Pasticceria Marchesi, operating across more than 45 countries and employing a diverse workforce representing over 100 nationalities. The company is renowned for its creative and international work environment, fostering professional growth through the talent and passion of its employees.

1. Serve customers with excellence, ensuring a superior in-store experience.
2. Cultivate and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and meet sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving the line manager when necessary.
7. Maintain high standards of shop floor and visual displays, adhering to operational guidelines and stock procedures.
8. Contribute to store security and prevent product theft.

1. Strong passion for human relations and sales.
2. Problem-solving abilities with curiosity and interest in luxury fashion, art, and design.
3. Experience in building long-lasting client relationships.
4. Ability to work both independently and collaboratively.
5. Excellent communication and interpersonal skills.
6. Passion and knowledge of the product category managed.
7. Fluency in German and English.

Experience in luxury retail sales and client relationship management is required.

The position offers a dynamic and creative work environment within a leading luxury fashion group, with opportunities for professional growth and development.

The Prada Group values creativity, innovation, and excellence, fostering a collaborative and inclusive work culture that celebrates diversity and encourages personal and professional growth.