Miu Miu Client Advisor

London • UK

Wednesday, May 14, 2025

Miu Miu, a distinguished brand under the Prada Group, epitomizes luxury and innovation. Established in 1913, the Prada Group has become a global leader in the luxury sector, operating in over 45 countries with brands such as PRADA, Miu Miu, Church’s, and Car Shoe. The Group is renowned for its commitment to excellence and its dynamic approach to contemporary art and the food sector, exemplified by the acquisition of Pasticceria Marchesi 1824. Working with Miu Miu offers an opportunity to thrive in a creative and international environment that values talent and passion, fostering professional growth.

1. Welcome and serve customers, ensuring an exceptional in-store experience.
2. Develop and maintain client relationships using CRM and digital tools.
3. Engage in cross-selling across departments to maximize sales and achieve targets.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving the line manager when necessary.
7. Maintain high standards of shop floor and visual displays, adhering to operational guidelines.
8. Contribute to store security and prevent product theft.

1. Passion for human relations and sales
2. Problem-solving abilities
3. Curiosity and interest in luxury fashion, art, and design
4. Experience in building long-lasting client relationships
5. Ability to work both independently and as part of a team
6. Excellent communication and interpersonal skills
7. Fluency in English; additional languages are advantageous

Experience in luxury retail environments, with a focus on client relations and sales.

Benefits include opportunities for professional growth in a dynamic and international environment.

The Prada Group fosters a culture of creativity and excellence, where curiosity and innovation are encouraged. Employees are part of a diverse team that values the unique contributions of each individual, promoting a collaborative and supportive atmosphere.