Miu Miu Client Advisor

London UK

Tuesday, January 28, 2025

Miu Miu, a distinguished brand under the prestigious Prada Group, epitomizes the confluence of tradition and innovation in the luxury fashion industry. The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, operating across more than 45 countries with a diverse portfolio that includes PRADA, Church’s, and Car Shoe. The Group is renowned for its commitment to excellence and its dynamic presence in both the fashion and art worlds, as well as its recent ventures into the culinary domain with the acquisition of Pasticceria Marchesi 1824. As an employer, the Group fosters a creative and international environment, valuing the talent and passion of its employees, which drives both individual and collective success.

1. Serve as a brand ambassador, embodying the philosophy and values of Miu Miu.
2. Maximize sales performance by cultivating customer relationships and fostering brand loyalty.
3. Deliver an exceptional in-store experience, welcoming and serving customers with excellence.
4. Engage in cross-selling across departments to achieve individual sales targets and KPIs.
5. Stay informed about fashion trends and competitors to maintain a competitive edge.
6. Demonstrate comprehensive brand and product knowledge.
7. Address customer complaints effectively, coordinating with management when necessary.
8. Maintain high standards of shop floor and visual displays in line with company guidelines.
9. Ensure security measures are upheld to prevent product theft.

1. Experience in a similar role within luxury women's ready-to-wear.
2. Fluency in English and Arabic.

1. Strong passion for human relations and sales.
2. Problem-solving abilities and curiosity about luxury fashion, art, and design.
3. Proven experience in building long-lasting client relationships.
4. Ability to work both independently and collaboratively.
5. Excellent communication and interpersonal skills.
6. Deep passion and knowledge of the managed product category.

Previous experience in a similar capacity within the luxury fashion sector, particularly in women's ready-to-wear, is essential.

The role offers the opportunity to work in a creative and international environment, fostering professional growth and development.

The Prada Group is characterized by its vibrant and innovative culture, where creativity and excellence are at the forefront. Employees are encouraged to explore their curiosity and passion, contributing to a dynamic workplace that values diversity and professional growth.