Miu Miu Client Advisor

Frankfurt am Main • Germany

Thursday, May 15, 2025

The Prada Group, established in 1913 in Italy, is renowned for its tradition of excellence and visionary innovation. Encompassing iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, the group operates in over 45 countries and employs a diverse workforce representing more than 100 nationalities. The company thrives on creativity and international collaboration, valuing the talent and passion of its employees to drive professional growth and success.

1. Serve as a brand ambassador, conveying the philosophy and values of Miu Miu.
2. Maximize sales performance by fostering customer relationships and developing brand loyalty.
3. Provide an exceptional in-store experience, guiding clients into the brand's world.
4. Engage in cross-selling across departments to achieve individual sales targets and KPIs.
5. Stay informed about fashion trends and competitors.
6. Demonstrate comprehensive brand and product knowledge.
7. Effectively handle customer complaints, liaising with management when necessary.
8. Maintain high standards of shop floor and visual display, adhering to operational guidelines and stock procedures.
9. Contribute to security measures and prevent product theft.

1. Passion for human relations and sales
2. Problem-solving abilities
3. Curiosity and interest in luxury fashion, art, and design
4. Experience in building long-lasting client relationships
5. Ability to work both independently and as part of a team
6. Excellent communication and interpersonal skills
7. Passion and knowledge of the managed product category
8. Fluency in German and English

Experience in luxury retail or a similar customer-facing role is preferred.

Employees benefit from working in a creative and international environment that fosters professional growth and values talent and passion.

The Prada Group offers a creative and international workplace culture that is driven by curiosity and the pursuit of excellence. Employees are encouraged to grow professionally within a supportive and dynamic environment.