Miu Miu Client Advisor

Berlin • Germany

Thursday, May 15, 2025

Miu Miu, a distinguished brand under the Prada Group, epitomizes luxury and innovation. Established in 1913, the Prada Group encompasses iconic brands such as PRADA, Church’s, Car Shoe, and Pasticceria Marchesi, operating across more than 45 countries and employing a diverse workforce from over 100 nationalities. The company is renowned for fostering a creative and international environment, valuing the talent and passion of its employees, which drives both individual and organizational success.

1. Provide an exceptional in-store experience by welcoming and serving customers.
2. Cultivate and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across departments to maximize sales and achieve individual targets and KPIs.
4. Stay informed about current fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving the line manager when necessary.
7. Maintain high standards of shop floor and visual display in line with company guidelines.
8. Contribute to store security and prevent product theft.

1. Strong passion for human relations and sales.
2. Proficient problem-solving abilities and curiosity about luxury fashion, art, and design.
3. Proven experience in building long-lasting client relationships.
4. Ability to work both independently and collaboratively in a team.
5. Excellent communication and interpersonal skills.
6. Deep passion and knowledge of the product category managed.
7. Fluency in German and English.

Experience in luxury retail sales and client relationship management is preferred.

Employees enjoy a dynamic and supportive work environment, opportunities for professional growth, and the chance to work with a globally recognized luxury brand.

Miu Miu fosters a culture of creativity and excellence, encouraging employees to thrive in a diverse and international setting. The brand values curiosity, innovation, and the unique contributions of its team members, promoting a collaborative and inclusive workplace.