Michael Kors Sales Associate

Michael Kors is a global luxury fashion brand known for accessible modern American sportswear and accessories. As part of Capri Holdings, Michael Kors operates internationally with a strong retail network across EMEA, offering employees exposure to a multicultural environment and structured retail career paths within a global luxury portfolio.

1. Act as a Michael Kors Ambassador by delivering exceptional, elevated customer experiences that drive loyalty and repeat business.
2. Maintain consistent client communication using all available clienteling apps and tools to develop and grow customer relationships.
3. Maintain polished floor presentation and responsible stock-room management to support sales and visual standards.
4. Use Product Knowledge packs to become a product and selling expert capable of advising customers with confidence and passion.
5. Collaborate closely with the store management team to analyse business results, identify opportunities and drive store performance and sales.
6. Demonstrate professional conduct and lead by example within the sales team, contributing energy and a positive approach to store objectives.

1. Relevant retail sales experience in a fast-paced environment and demonstrable enthusiasm for fashion and luxury retail.
2. Proven ability to collaborate effectively within a team and to inspire colleagues to achieve commercial targets.
3. Technology proficient with experience using clienteling or CRM tools to enhance customer engagement and sales.
4. Strong verbal communication skills; local language (French) is preferred to service the store’s clientele.

1. Clienteling apps and tools
2. Product Knowledge packs
3. Customer service and relationship-building
4. Floor merchandising and stock management
5. Sales techniques and commercial acumen
6. Team collaboration and communication
7. Use of technology to drive sales and customer experience

Previous retail sales experience in fashion or luxury retail, ideally within a fast-paced store environment. Demonstrated track record of meeting sales targets and using clienteling/CRM tools to develop repeat business.

High school diploma or equivalent; vocational retail or sales training is an advantage.

Competitive compensation package; attractive commission scheme; employee discount; clothing allowance.

The Michael Kors retail organisation emphasises a dynamic, multicultural workplace where passion for fashion and teamwork are central. The brand values energy, optimism and personal development, offering employees exposure to international retail standards within the Capri Holdings group.