Michael Kors Sales Advisor

Michael Kors is a global luxury fashion brand known for accessible American sports-luxe ready-to-wear, handbags and accessories. The brand operates an international retail network and is part of Capri Holdings Limited; as an employer it emphasises commercial performance, brand presentation and high standards of customer service across its boutiques.

1. Deliver exceptional client service and build lasting client relationships through proactive clienteling and personalised advice.
2. Drive sales performance to meet and exceed individual and store targets, with a focus on weekend trading.
3. Act as a motivating presence on weekend shifts, supporting and inspiring colleagues to achieve brand standards and commercial objectives.
4. Coach and develop teammates by sharing product knowledge, sales techniques and best practices.
5. Maintain visual merchandising and store presentation in line with Michael Kors directives and ensure accurate stock handling and replenishment.

1. Proven retail sales experience in a dynamic, customer-facing environment, preferably in fashion or luxury retail.
2. Demonstrated results orientation with a track record of meeting or exceeding sales targets.
3. Strong interpersonal and leadership qualities with the ability to motivate peers and deliver coaching on the shop floor.
4. Availability to work weekends and flexible retail hours relevant to a 30-hour part-time schedule.

1. Clienteling
2. Visual merchandising
3. Sales target achievement
4. Team coaching and development
5. Customer service excellence
6. Product knowledge (apparel, accessories, watches, footwear, beauty)
7. POS and cash handling
8. Fluent communication and interpersonal skills

Previous experience in sales within a fast-paced retail or luxury environment is required, including direct responsibility for achieving sales targets and contributing to team performance; experience coaching or mentoring colleagues is highly desirable.

High school diploma or equivalent; vocational training in retail, luxury goods or fashion is advantageous.

Michael Kors cultivates a performance-driven, customer-centric retail culture with an emphasis on contemporary design and commercial excellence. Teams are expected to combine strong sales acumen with polished visual presentation and a collaborative approach to in-store coaching.