Michael Kors Sales Advisor (Contract, 35h/week)

Michael Kors is an international luxury fashion house known for accessible American sports-luxe ready-to-wear, accessories and leather goods. The brand operates a global network of boutiques and concessions and is part of Capri Holdings, a multinational group that houses several premium fashion labels.

1. Deliver an elevated, personalized customer experience in line with Michael Kors’ brand standards and jet-set lifestyle positioning.
2. Achieve and exceed individual and store sales targets through proactive selling, clienteling and upselling.
3. Maintain visual merchandising and operational standards on the shop floor and within the concession environment.
4. Build and nurture authentic client relationships to drive repeat business and long-term loyalty.
5. Collaborate with the store team to ensure seamless service, stock replenishment and smooth daily operations.
6. Adapt to a fast-paced, multi-tasking retail environment while representing the brand with charisma and professionalism.

1. Proven experience as a sales advisor in a department store or luxury retail setting.
2. Demonstrable track record of meeting sales targets and delivering measurable customer service results.
3. Strong interpersonal and communication skills with a client-focused disposition.
4. Ability to work collaboratively within a team and to inspire colleagues through a positive, results-driven approach.
5. Genuine passion for luxury fashion and brand ambassadorship.

1. Clienteling
2. Upselling and cross-selling
3. Visual merchandising
4. Point-of-sale (POS) operations
5. Retail operations and stock management
6. Multitasking and time management
7. Excellent verbal communication and interpersonal skills
8. Team collaboration

Previous customer-facing retail experience within a department store or luxury boutique is required; candidates should be comfortable handling multiple tasks, working to sales targets and operating in a high-traffic concession environment.

Secondary education (Baccalauréat or equivalent); vocational training in retail or luxury sales is advantageous but not mandatory.

The Michael Kors retail environment is fast-paced, client-centric and team-oriented, with employees expected to act as charismatic brand ambassadors. The company emphasizes creative presentation, commercial rigour and an international, lifestyle-driven aesthetic across its stores.