Michael Kors Retail Sales Associate

Michael Kors is a global luxury lifestyle brand known for its accessible jet-set aesthetic across ready-to-wear, accessories and footwear. The brand is part of Capri Holdings Limited and operates international boutiques and wholesale partners, emphasising a fast-paced retail environment, strong brand identity and a performance-driven culture.

1. Deliver an exceptional, personalised client experience and develop long-term client relationships through active clienteling and follow-up
2. Drive sales performance to achieve individual and store targets while maximising average transaction value and conversion
3. Maintain high operational standards including accurate POS transactions, stock management and adherence to store procedures
4. Implement and uphold the brand’s visual merchandising standards to ensure an elegant, on-brand boutique environment
5. Demonstrate in-depth product knowledge across Michael Kors product ranges (Michael Kors Collection, MICHAEL Michael Kors, Michael Kors Mens, watches, jewellery, footwear, eyewear, fragrances)
6. Work collaboratively with the boutique team to foster a positive, client-focused atmosphere and support peak trading periods (seasonal/holiday)
7. Represent the brand with charisma and professionalism at all times, ensuring impeccable grooming and service etiquette

1. Proven retail sales experience, ideally within luxury or premium fashion environments
2. Strong customer service orientation with demonstrated ability to build rapport and retain clients
3. Commercial mindset with a track record of meeting or exceeding sales targets
4. Excellent verbal communication and interpersonal skills; confident ambassador of the brand
5. Ability to work a 32-hour schedule and adapt to a seasonal, high-volume retail rhythm

1. Clienteling
2. Visual merchandising
3. Sales performance and KPI management
4. Stock handling and POS operation
5. Product knowledge: Michael Kors Collection, MICHAEL Michael Kors, Michael Kors Mens
6. Team collaboration

Previous experience in luxury or premium retail is required, with a demonstrable record of achieving sales targets and delivering high-quality customer service.

The workplace culture emphasises style, customer obsession and commercial excellence typical of a global luxury brand. Teams operate in a fast-paced, creative retail setting where collaboration, professionalism and a passion for fashion are valued.