Michael Kors Retail Sales Associate (Key Holder)

Michael Kors is a global luxury lifestyle brand within Capri Holdings, recognised for accessible luxury in ready-to-wear, accessories and leather goods. The brand operates an international retail network and maintains a fast-paced, customer-centric retail culture, offering opportunities to work across flagship stores, concessions and outlets in a multicultural environment.

1. Deliver personalised client experiences that convert into measurable sales results through active clientelling and product expertise.
2. Execute all sales-floor duties to high standards, including merchandising, stock replenishment and visual presentation.
3. Demonstrate flexibility and commitment to continuous personal and professional development in a dynamic retail environment.
4. Advise and inspire customers through up-to-date knowledge of trends, styling techniques and product assortments.
5. Collaborate with store management to identify and implement initiatives that maximise individual and store sales performance.
6. Utilise available retail tools and technologies to optimise sales, client data capture and follow-up activity.
7. Assume key-holder responsibilities as required, including opening/closing procedures, cash handling and basic store security tasks.

1. Proven retail sales experience, preferably within fashion or luxury retail.
2. Excellent organisational and interpersonal communication skills with a meticulous attention to detail.
3. Ability to perform under pressure and maintain high standards in a fast-paced, demanding environment.
4. Strong multitasking capability and a service-oriented approach to client interactions.
5. Proficiency in English; additional language skills are advantageous.
6. Prior experience in a key-holder role or familiarity with associated responsibilities is preferred.

1. Clientelling and bespoke sales techniques
2. Visual merchandising and store presentation
3. Cash handling and point-of-sale procedures
4. Time management and multitasking
5. Interpersonal communication and relationship building
6. Product knowledge and styling consultancy

Relevant retail sales experience in fashion or luxury retail is required; experience handling key-holder duties is advantageous. Candidates should demonstrate a track record of meeting sales targets and delivering high-quality customer service.

No formal degree required; vocational training in retail, fashion, or hospitality is advantageous.

Employee discount for Michael Kors and Jimmy Choo; provision of company clothing; employee wellbeing programme.

The workplace is international, energetic and client-focused, reflecting the aspirational yet accessible luxury positioning of the brand. Teams are collaborative and performance-driven, with an emphasis on professional development and multicultural exchange within Capri Holdings' family of labels.