Trilingual Guide and Brand Ambassador

The employer is a prestigious champagne house located in Reims, France, known for offering a unique customer experience and showcasing its exceptional champagnes.

1. Welcome visitors warmly and ensure their well-being.
2. Conduct tours of the cellars and facilitate champagne tastings.
3. Accompany visitors to the boutique and assist with purchases.
4. Share the brand's values, heritage, creativity, and ambitions with visitors.
5. Collaborate with the sommelier team for guided tastings.
6. Maintain a strong relationship with clients to foster loyalty.
7. Stay informed about industry news and trends.
8. Act as a brand ambassador in the boutique or during paid tastings as needed.

1. Passion for customer service and empathy.
2. Ability to adapt to different clients and situations.
3. Well-groomed appearance and dynamic personality.
4. Strong communication skills.

1. Fluency in French, English, and German.
2. Proficiency in digital tools and communication methods.

Minimum 3 years of experience in a similar role.

The company is located in the Grand Est region of France and emphasizes a warm, welcoming atmosphere for both employees and visitors.