Trilingual Guide and Brand Ambassador

The employer is a prestigious champagne house located in Reims, France, dedicated to offering a unique customer experience and showcasing its renowned champagnes.

1. Welcome and guide visitors through the champagne house and its cellars.
2. Conduct champagne tastings and assist visitors with their purchases.
3. Collaborate with the reception and back office teams to ensure a high-quality visitor experience.
4. Convey the brand's values, heritage, creativity, and ambitions to visitors.
5. Participate in customer relationship management and build long-term client relationships.
6. Stay informed about industry news and trends.
7. Act as a brand ambassador in the boutique or during paid tastings as needed.

1. Passion for customer service and empathy.
2. Ability to adapt to different clients and situations.
3. Well-groomed appearance and dynamic personality.
4. Strong communication skills and humility.

1. Fluency in French, English, and Portuguese.
2. Proficiency in digital tools and communication methods.
3. Ability to speak confidently in front of groups.

Minimum 3 years of experience required.

The company is located in Reims, France, and emphasizes a warm, welcoming atmosphere and a commitment to excellence in customer service.