Trilingual Guide and Brand Ambassador

The employer is a prestigious champagne house located in Epernay, France, known for offering a unique visitor experience and showcasing its exceptional champagnes.

1. Welcome and guide visitors through the champagne house and its cellars.
2. Conduct champagne tastings and assist visitors with their purchases.
3. Create a warm and welcoming atmosphere for visitors.
4. Communicate the brand's values, heritage, creativity, and ambitions.
5. Collaborate with the sommelier team for guided tastings.
6. Advise visitors in the boutique and finalize sales.
7. Provide requested information and solutions to visitors.
8. Build and maintain long-term relationships with clients.
9. Stay informed about industry news.
10. Act as a brand ambassador in the boutique or during paid tastings as needed.

1. Passion for customer service and empathy.
2. Ability to adapt to different clients and situations.
3. Well-groomed appearance and dynamic personality.
4. Strong communication skills and humility.

1. Fluency in French, English, and German.
2. Proficiency in digital tools and communication methods.
3. Ability to speak confidently in front of groups.

Minimum 3 years of relevant experience.

The workplace is located in Epernay, France, within a prestigious champagne house that values customer experience and brand heritage.