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MHCS Sommelier
Maison Mercier, a distinguished name under the MHCS umbrella, is renowned for its exquisite champagnes and unparalleled visitor experiences. As part of the prestigious LVMH group, the company offers a dynamic and enriching environment for professionals eager to excel in the luxury wine and spirits sector.
- Serve as an ambassador for Maison Mercier, conveying the brand's values, heritage, and creativity during tastings.
- Advise local and international clientele on champagne selections, enhancing their tasting experience.
- Conduct and animate tastings, promoting and serving wines while sharing the Maison's stories.
- Maintain the sommelier station, ensuring cleanliness and organization of service accessories and spaces.
- Ensure visitor satisfaction by identifying their desires and providing memorable experiences in collaboration with colleagues and the Visit Center Manager.
- Facilitate client engagement in the boutique, promoting and selling products.
- Manage inventory, stock, and the organization of tasting areas.
- Participate in linen management, including setup and replenishment.
- Stay informed on industry trends and news.
- Host internal and external representation events as needed.
- Adhere to and enforce hygiene and safety regulations related to food and beverage service.
- Report any safety or security concerns to management.
- Proven passion for client service and hospitality.
- Ability to adapt to diverse clients and situations.
- Strong commercial acumen with a penchant for upselling and cross-selling.
- Curiosity and continuous learning about the champagne industry.
- Exemplary presentation and communication skills.
- Fluency in English; proficiency in a third language is advantageous.
- Customer service excellence
- Adaptability
- Commercial skills
- Industry knowledge
- Communication
- Digital proficiency
- Multilingual capabilities
Entry-level position suitable for individuals with a strong interest in the luxury wine and spirits industry.
This position is listed in Epernay, Grand Est, in France. MHCS is actively recruiting for this and 4,220 other open jobs in France.
Opportunity to work within a prestigious brand and gain experience in the luxury wine and spirits industry.
Maison Mercier fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to take initiative and contribute to the brand's legacy, all while working in a supportive and dynamic environment.