MHCS Sales Advisor

Epernay • France

Tuesday, February 24, 2026

As a distinguished member of the MHCS group, a subsidiary of the esteemed LVMH conglomerate, this Maison is renowned for its commitment to excellence in the production of premium champagnes. The brand is dedicated to providing an unparalleled customer experience, fostering a team of experts, and showcasing its prestigious heritage and innovative spirit.

1. Deliver a unique and exceptional customer experience to visitors, aligning with the brand's high standards.
2. Convey the brand's values, heritage, ambitions, and creativity to clientele.
3. Advise both French and international clients on the full range of products available in the boutique.
4. Provide exemplary service, develop deep customer insights, and identify client desires.
5. Adapt to each client and situation in a dynamic environment.
6. Take initiative to meet and exceed objectives, collaborating with the team to overcome collective challenges.
7. Ensure client satisfaction by offering memorable and surprising experiences in partnership with colleagues and the boutique manager.
8. Research and provide solutions to client inquiries, ensuring no client is left waiting.
9. Foster long-term client relationships and contribute to Customer Relationship Management (CRM) development.
10. Participate in inventory management, stock replenishment, and organization.
11. Handle administrative tasks related to shipments.
12. Maintain the boutique's appearance and assist with merchandising changes.
13. Stay informed about industry trends.
14. Manage cash operations, including opening and closing of registers, processing sales, and resolving discrepancies.
15. Occasionally perform ticket sales and guided tours in multiple languages, if proficient.
16. Engage in public relations as a sommelier or sommelier assistant for 'by the glass' events.

1. Bachelor's degree in Sales or equivalent
2. Minimum of 3 years experience in retail or luxury hospitality
3. Fluent in French and English, with a third language being advantageous

1. Rigorous organization
2. Team spirit
3. Commercial acumen
4. International outlook
5. Autonomy
6. Diplomacy
7. Service orientation
8. Discretion and confidentiality
9. Availability
10. Exemplary presentation and behavior
11. Results-oriented
12. Customer passion
13. Empathy
14. Active listening and welcoming demeanor
15. Boldness and dynamism
16. Generosity in sales approach
17. Humility

Minimum 3 years in retail or luxury hospitality.

Bachelor's degree in Sales or equivalent.

Opportunities for career advancement within a prestigious luxury group.

The workplace culture is characterized by a commitment to excellence, a passion for customer service, and a collaborative team environment. Employees are encouraged to take initiative and contribute to the brand's legacy of innovation and luxury.