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MHCS Sales Advisor
MHCS, a prestigious entity within the Vins & Spiritueux division, is renowned for its commitment to excellence and innovation in the luxury champagne sector. As part of a global conglomerate, the company offers a dynamic and enriching environment for professionals seeking to contribute to a legacy of luxury and refinement.
- Deliver a unique client experience, embodying the brand's values, heritage, and creativity.
- Advise both French and international clientele on product offerings, enhancing their understanding of the brand's universe.
- Provide exemplary service, developing a deep understanding of clients' desires and ensuring their satisfaction.
- Adapt to each client and situation in a constantly evolving environment.
- Take initiative to meet and exceed sales targets, collaborating with the team to overcome collective challenges.
- Ensure client well-being and propose memorable experiences in partnership with colleagues and the boutique manager.
- Research and provide solutions to client inquiries, ensuring no client is left in anticipation.
- Cultivate long-term client relationships, contributing to Customer Relationship Management (CRM) development.
- Participate in inventory management, stock replenishment, and store organization.
- Manage administrative tasks related to shipping.
- Maintain store presentation and assist with merchandising updates.
- Stay informed on industry trends.
- Control cash flow and manage cash registers in accordance with existing procedures.
- Perform occasional ticket sales and guided tours, acting as a brand ambassador.
- Engage in public relations or sommelier duties as needed.
- Bachelor's degree in Sales or equivalent
- Minimum 3 years of experience in retail or luxury hospitality
- Fluency in French and English, with a third language preferred
- Rigorous and organized
- Team-oriented
- Commercial acumen
- International outlook
- Autonomous and diplomatic
- Service-oriented
- Discreet and confidential
- Available and presentable
- Result-oriented
- Client-focused
- Empathetic and attentive
- Bold and dynamic
- Generous in sales approach
- Humble
A minimum of 3 years in retail or luxury hospitality is required.
Bachelor's degree in Sales or equivalent
The position offers the opportunity to work in a prestigious environment with a focus on professional growth and development.
The company fosters a culture of elegance, innovation, and excellence, encouraging employees to take initiative and contribute to the brand's prestigious legacy. The work environment is dynamic and collaborative, with a strong emphasis on client satisfaction and team success.