Alexander McQueen Team Manager

Alexander McQueen, a prestigious British luxury fashion house established in 1992 by Lee Alexander McQueen, is renowned for its distinctive expression of individuality and subversive strength. As part of the Kering Group since 2001, the brand is celebrated for its uncompromising quality and creative vision, with its design studio and atelier based in London. The company thrives on a culture of empowerment, teamwork, respect, and kindness, fostering an environment where talent can flourish.

1. Lead and inspire the team to achieve store targets and goals, focusing on people management and development.
2. Support the Store Manager in developing and implementing business plans through performance analysis and action plans.
3. Drive team performance to exceed financial targets and maximize sales.
4. Represent the brand within the local market to increase foot traffic and build client relationships.
5. Ensure the team is well-versed in product knowledge and market trends.
6. Collaborate with corporate functions on product, visual merchandising, and CRM to align with brand guidelines.
7. Lead the execution of superior client experiences and clienteling activities.
8. Manage customer complaints to maintain positive client relationships.
9. Promote a positive team environment, fostering trust and superior performance.
10. Conduct regular performance evaluations and provide feedback for team development.
11. Identify and nurture talent within the team for internal development opportunities.

1. Significant team sales management experience in retail, luxury retail, or service-related industry.
2. Proven ability to drive store performance and exceed targets.
3. Strong commercial awareness and business acumen.
4. Excellent coaching and development skills.
5. Strong analytical and budget management skills.
6. Proficiency in Microsoft Office software.

1. Strong verbal and written communication skills.
2. Excellent organizational and public speaking skills.
3. Ability to manage competing priorities in a fast-paced environment.
4. Flexibility to work a retail schedule, including evenings, weekends, and holidays.
5. Passion for the fashion industry.

Significant experience in team sales management within retail, luxury retail, or a service-related industry is required.

As part of the Kering Group, employees benefit from a diverse and inclusive workplace that values individuality and collective talent. Opportunities for professional growth and development are abundant.

Alexander McQueen fosters a workplace culture defined by empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms, believing it enriches the workplace and enhances adaptability in a changing world. As an Equal Opportunity Employer, the company welcomes applications from all qualified candidates.