Alexander McQueen Team Manager

Alexander McQueen, a prestigious British luxury fashion house founded in 1992 by Lee Alexander McQueen, is renowned for its unique expression of individuality, subversive strength, and raw power. As a part of the Kering Group since 2001, the brand is committed to uncompromising quality and creative vision, with its design studio and atelier based in London. The house fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive environment where creativity and excellence thrive.

1. Support the Store Manager in developing and implementing business plans through analysis of department and client performance.
2. Align with the management team to drive team performance and exceed financial targets.
3. Represent the brand in the local market to increase foot traffic and build client relationships.
4. Ensure team members possess comprehensive product knowledge and are aware of market trends.
5. Collaborate with corporate functions on product, visual merchandising, and CRM to maximize sales.
6. Lead and inspire the team to deliver superior client experiences and develop long-lasting client relationships.
7. Manage clienteling activities and address customer complaints to maintain positive client relationships.
8. Promote a positive team environment that fosters trust, respect, and high performance.
9. Provide ongoing feedback and conduct performance conversations to support team development.
10. Identify and develop internal talent for future opportunities.

1. Significant experience in team sales management within retail, luxury retail, or service-related industries.
2. Proven ability to drive store performance and achieve financial targets.
3. Strong commercial awareness and business acumen.
4. Experience in coaching and developing team members.
5. Strong analytical skills and budget management experience.

1. Excellent verbal and written communication skills.
2. Strong organizational skills and ability to manage competing priorities.
3. Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
4. Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
5. Passion for the fashion industry.

Significant experience in team sales management within retail, luxury retail, or service-related industries is required.

The role offers a dynamic and supportive work environment that encourages professional growth and development within a leading luxury fashion brand.

Alexander McQueen's workplace culture is defined by empowerment, teamwork, respect, and kindness. The brand emphasizes collaboration and mutual support, ensuring that all team members can thrive and contribute to the company's success.