Alexander McQueen Team Manager

London • UK

Wednesday, June 25, 2025

Alexander McQueen, a prestigious British luxury fashion house, was founded by Lee Alexander McQueen in 1992 and became part of the Kering Group in 2001. Renowned for its distinctive expression of individuality and subversive strength, the brand is celebrated for its uncompromising quality and creative vision. With its design studio and atelier based in London, Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a thriving environment for its employees.

1. Support the Store Manager in developing and implementing business plans through analysis of department and client performance.
2. Align with the management team to drive team performance, exceeding financial targets and maximizing sales.
3. Represent the brand in the local market, identifying opportunities to increase foot traffic and build client relationships.
4. Ensure team development through product knowledge training and awareness of market trends.
5. Collaborate with corporate functions on product, visual merchandising, and CRM to maximize sales.
6. Lead and inspire the team to deliver superior client experiences on the shop floor and during appointments.
7. Develop client engagement strategies to build long-lasting relationships.
8. Manage customer complaints to maintain positive client relationships.
9. Promote a positive team environment that fosters trust, respect, and superior performance.
10. Conduct regular performance conversations and provide ongoing feedback to team members.
11. Identify and develop internal talent for growth opportunities.

1. Significant experience in team sales management within retail, luxury retail, or service-related industries.
2. Proven ability to drive store performance and achieve financial targets.
3. Strong commercial awareness and business acumen.
4. Experience in budget management and analytical skills.
5. Proficiency in Microsoft Office software.

1. Coaching and development skills.
2. Strong verbal and written communication skills.
3. Ability to manage competing priorities in a fast-paced environment.
4. Public speaking and stakeholder engagement skills.
5. Flexibility to work retail schedules, including evenings, weekends, and holidays.

Significant experience in team sales management within retail, luxury retail, or service-related industries is required.

The role offers a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Alexander McQueen's workplace culture is defined by empowerment, teamwork, respect, and kindness. The brand emphasizes a supportive environment where employees are encouraged to thrive and work collaboratively towards shared goals.