Alexander McQueen Team Manager

Beijing • China

Wednesday, May 21, 2025

Alexander McQueen, a brand under the esteemed Kering Group, epitomizes modern British couture with a distinct identity that celebrates creativity and innovation. Known for its juxtaposition of contrasting elements such as femininity and masculinity, fragility and strength, tradition and modernity, the brand was founded by the legendary designer Lee Alexander McQueen in 1992. As part of Kering, a global leader in luxury fashion, Alexander McQueen benefits from a robust portfolio of brands and a commitment to sustainable growth and creativity.

1. Support the Store Manager in developing and implementing business plans by analyzing departmental performance and proposing relevant action plans.
2. Drive team performance to exceed financial targets and maximize sales contributions.
3. Represent the brand within the local market, identifying opportunities to increase foot traffic and build client relationships.
4. Monitor team category performance and propose action plans to achieve targets.
5. Ensure team develops comprehensive product knowledge and stays informed about market trends and competitors.
6. Collaborate with the Visual Merchandising team to ensure displays attract clients and maximize sales.
7. Lead and inspire the team to deliver superior client experiences and build long-lasting client relationships.
8. Execute clienteling activities and manage customer complaints to maintain positive client relationships.
9. Promote a positive team environment fostering trust, respect, and high performance.
10. Provide ongoing feedback and conduct regular performance conversations with team members.
11. Identify and develop talent within the team for internal development opportunities.

1. Significant sales and team management experience within retail or a service-related industry.
2. Proven ability to drive positive customer experiences and deliver measurable results.
3. Ability to manage competing priorities in a fast-paced environment.
4. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
5. Strong verbal and written communication skills.
6. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Commercial awareness and strong business acumen.
2. Strong analytical skills.
3. Customer-centric approach and entrepreneurial spirit.
4. Ability to develop and coach others.
5. Relationship-building skills to optimize team performance.
6. Understanding of KPIs and their impact across categories.

Significant experience in sales and team management within retail or a service-related industry is required.

The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with a passionate and creative team.

Alexander McQueen fosters a culture of innovation and creativity, encouraging employees to embrace the brand's legacy of juxtaposing contrasting elements. The work environment is dynamic and fast-paced, with a strong emphasis on teamwork, professional growth, and delivering exceptional client experiences.